NQIG News

Friday, February 06, 2004

A Due Date!

Server Status: Up, Link is down

Server Notes
We have a due date for when the server will be repaired!!! I figure I'll have the server up sometime between Monday and Wendsday, depending on shipping and configuration difficaulties.

Server Repair Journal Day 3
Ok, so it's technically the same wake/sleep cycle as the day 2 post, but it's technically a new day. Anyway... I FINALLY got through to QWest. They said almost exactly what I expected them to. "WOW! You went though EVERYTHING I was going to have you do. You probably have a busted router... How about I send you a new one and return the old one to us."

Wow... I waited on hold for 4 hours for a 5 minute discussion on getting my router replaced. Ok, so it was more like 10 minutes because I also asked him for a new password (mostly because I've long since lost the paper with the old one, and haven't needed to enter it into a console for something like a year) Turns out that they got slammed with all of the traffic from MSN's tech support when they took it over. They're opening up a new call center, but it won't be for a while.

Anywho... YEA!!!